Support

Kameda Infologics (KI) is in the forefront of providing the best support for its products and services. Over a decade, it has been giving smart, round-the-clock support to its clients across the globe. KI has a comprehensive multi-tiered portfolio of support.

Hands-on Training

KI provide s hands on training to the key personnel who use the product. It conducts various training sessions to hand hold the users to effectively use the advanced HIS product. It also supplies an operational guide, which will help users derive maximum benefits from using KI products and services.

Software Updates & Patches

KI is working towards continuous improvement of its products and services. It provides essential software updates and patches, at free of cost for its clients.

Online Support

KI provides initial front line support over email, telephone or chat. Support team will study the issue and will try to solve it remotely. Our response time exceeds industry benchmarks.

On-site Support

KI will designate an engineer for onsite support, if required, to solve any critical issues which are decided on case to case basis, upon request from the client.